Frequently Asked Questions
Who is SoleRank for?
SoleRank is built for sneaker stores using Shopify and looking to increase performance of Google Shopping and PMAX campaigns.
What are the prerequisites for SoleRank?
- Shopify (Any Versions)
- Google & YouTube App (Connected to Google Merchant Center)
- Products that require a GTIN-12 format
- All variants must have SKU’s. Eg BY9612, 555088-063 (no spaces)
I have installed but now what?
The first step to using SoleRank is to map variants. You can find the help documentation here.
Why can I only optimize 25 variants?
SoleRank has a free plan which you can optimize up to 25 variants. We created it this way so you can see how many products are available to optimize before purchasing our Pro Plan.
What do I get in the Pro Plan?
The Pro Plan allows you to optimize past the 25 variants and if subscribed you get access to new GTIN’s as sneakers release. You will also get access to the latest SoleRank updates.
What products will work with SoleRank?
SoleRank is designed to optimize sneakers from major manufacturers. Ie Nike, adidas, YEEZY, New Balance and ASICS.
Will SoleRank optimize all my products?
Sneakers are released every day across multiple regions. We do not guarantee we’ll have access to all GTIN’s straight away however we strive to maximise availabilty as qucikly as possible.
How do I get support?
The best way to contact us is through the form on our website or through the app. One of our support staff will respond promptly.
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